WorldVisionWorld Vision’s supply chain adapts to the growing demand for its services.

By Kat Zeman, Senior Editor at Knighthouse Publishing

Dedicated to humanitarian aid, development and advocacy, World Vision depends on volunteers and donations to help children, families and their communities to reach their full potential. Known for tackling poverty and injustice, the Christian organization operates in more than 100 countries around the world. 

VerizonVerizon has focused on better understanding the needs of its partners in its supply chain.

By Alan Dorich, Senior Editor at Knighthouse Publishing

You don’t become a global leader in wireless services without caring about your clients. But Verizon’s focus on providing customers with quality, John M. Vazquez says, has allowed the firm to become a titan in its industry. “One of the hallmarks of Verizon is having a holistic view of our business, our customers and society,” he says.

BunzlHow Bunzl Canada’s supply chain evolution improved efficiency and performance.

By Alan Dorich, Senior Editor at Knighthouse Publishing

When Bunzl Canada Inc. introduces new ways to deliver innovative products and achieve logistical excellence, it never loses sight of the human factor. “[We] care about our people and our customers,” Vice President of Procurement and Supply Chain Motaz Sabri declares. “That is a distinguished value proposition in the distribution industry.”

The Hillman GroupThe Hillman Group strengthens its supply chain logistics team and network, increasing efficiencies throughout its supply chain to exceed customer satisfaction and prepare for continued growth.

By Janice Hoppe-Spiers, Senior Editor at Knighthouse Publishing

The Hillman Group made its mark in the hardware industry more than five decades ago as a fastener company. Since then, the company has leveraged its ability to simplify the hardware buying experience for top home improvement retailers and local hardware customers. “Our success has been and continues to be because of our customer focus,” Director of Transportation and Logistics and 25-year Army logistics veteran Vic Santiago says. “We are a large company, but take a small company approach in regards to customer focus - while growing from $800 million to over a billion over the last 24 months.”

GoDaddy(Photo credit: Gabe Scalise @ GoDaddy:

GoDaddy is moving its procurement department to a global model to support its growth.

By Alan Dorich, Senior Editor at Knighthouse Publishing

When small businesses come to GoDaddy, it improves them with the tools to win. “[We’re] helping them transfer their ideas into a success,” Chief Procurement Officer Keith Tice says. “Every employee that works here is focused on that.”

AgilentAgilent’s recent initiatives ensure that its entire staff is moving toward the same goals.

By Alan Dorich, Senior Editor at Knighthouse Media

Every time Agilent Technologies Inc. serves a client, it has the goal of achieving a greater good. “Every product we make – no matter where we are – makes this world a little better every day,” Henrik Ancher-Jensen says.

AvayaBy transforming its supply chain to achieve best-in-class metrics, Avaya remains a leader in the telecom industry.

By Staci Davidson, Senior Editor at Knighthouse Publishing 

Avaya is a global leader in digital communications software, services and devices, serving 90 percent of the Fortune 500 and 130,000 businesses worldwide. The company delivers tools and services to businesses of all sizes, enabling mission-critical, real-time communication applications. For example, Avaya’s technology has powered Pro Football’s draft, and its contact center infrastructure has been recognized as best in the industry. Its supply chain is key in this leadership, and customer satisfaction is Avaya’s top priority, according to Benji Green, executive director of integrated supply chain planning. 


What makes indirect/maintenance repair and overhaul (MRO) material management its own world, and why are purchasing and supply chain management most often involved?


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