American Hotel Register Company builds a strong foundation while developing tools that will carry it into the future. By Janice Hoppe

American Hotel Register Company looks to achieve greater upstream visibility into its supply chain to better understand the demands of its customers. “It is customer-focused here,” says Mike Bartoszek, senior vice president, global supply chain. “From the top down, we are extremely focused on understanding customer behavior and giving our customers what they want when they need it to ensure successful outcomes.”


D+M Group restructured its supply chain and created a cross-functional approach in the company. By Tim O’Connor

Christopher Nault’s background was not in consumer electronics and he was not an audiophile when he joined D+M Group. But a center channel demonstration from one of D+M’s sound engineers made him a believer.
    “Performance is everything and the investment in the sound’s quality and the user experience is at the front of everything we do,” says Nault, the company’s vice president of supply chain.


FMH Conveyors is centralizing its three U.S. manufacturing operations into one new location to gain synergies. By Russ Gager

To a large extent, brick-and-mortar retailing is largely about distribution – getting the right products to the end consumers. Helping with this point of the distribution process – getting products into trucks for delivery – is FMH Conveyors. “Our history and our core business is truck loading and unloading,” President Kurt Huelsman declares. “The vast majority of our product is built simply around the connection between a building and a trailer and moving product in either direction – unloading or loading.”


Stefanini provides the outsourced IT services businesses need to make supply chains more efficient. By Tim O’Connor

At IT services provider Stefanini, every employee must understand their role with the client and be aware of the trends and business needs impacting the customer’s industry. For almost 30 years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operation, while also helping them leverage information technology to empower their business.
     Innovation plays a crucial role in staying on top of those industry trends and ensuring that Stefanini is offering the latest solutions that support its clients wherever they are or need to be in the global journey. It’s why the company continues to invest heavily in innovation every year. “If you don’t do that you’re not going to exist as a company,” says Antonio Moreira, CEO for Stefanini North America and Asia Pacific.

Newalta’s supply chain operations play a critical role in helping the company through a decline in the market it serves. By Jim Harris

Newalta’s focus on cost reduction within its supply chain, as well as its dedicated staff, are helping the company rise to the challenges of a difficult marketplace.
    The company in recent months has identified several areas for consolidation and cost savings within its operations in response to  falling oil prices. Calgary-based Newalta provides engineered waste management and environmental solutions to the oil and gas exploration and production industries. “We’re looking to our supply chain for opportunities for true savings to our bottom line,” says Paul Kleinen, senior vice president of engineering and technical services.


Sedlak listens to retailers’ supply chain needs and recommends distribution and logistics methods without bias. By Russ Gager

Retailers face increasingly complex challenges in their supply chains to keep up with consumer demands for an “anytime, anywhere” shopping experience. That requires a seamless mix of mobile, ecommerce and brick-and-mortar solutions along with omnichannel fulfillment. Developing and maintaining the optimal strategies, facilities, operations and systems to meet these challenges can be overwhelming for many retailers. For nearly 60 years, retailers of all sizes and types have trusted Sedlak to find the right answers for their distribution and logistics needs.
    “We’ve got a very rich history in retail,” Principal Patrick Sedlak points out. The firm has helped all of the major names in retailing as well as niche retailers, and covers the spectrum of brick-and-mortar and direct-to-consumer companies. “We work across the supply chain –sourcing, inventory and physical distribution,” Sedlak adds. The company also provides services to wholesalers, manufacturers, third-party logistics (3PL) providers and healthcare companies.


FTZC leverages 25 years’ experience to grow its specialized foreign-trade zone software, consulting and other offerings. By Russ Gager

Foreign-Trade Zones (FTZs) can reduce or eliminate tariffs on goods manufactured in the United States and keep more U.S. workers employed. For example, furniture companies have received the authority to produce cut-and-sewn kits used in the manufacture of upholstered furniture under FTZ procedures. This authority enables the companies to reduce their customs-related costs to the “free” duty rate that applies to imported cut-and-sewn kits, and use U.S. workers to produce them, rather than outsourcing those operations to the Far East.


Iron Mountain expands with acquisitions while its supply chain enables growth through sourcing best practices. By Stephanie Crets

As the largest information and storage management company in the world, Iron Mountain serves more than 220,000 customers and organizations in 45 countries across six continents. The company continues to grow both organically and via acquisitions, and the development of a world-class procurement organization has helped to support that growth. Since bringing on Linda Behan as senior vice president of global procurement in 2012, she has established and led global outsourced procurement operation and global category planning, recruited and mentored a world-class procurement team and improved spend under management from 5 percent to 90 percent, among many other accomplishments.


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