Dukane Machine Shop

Dukane offers in-house tooling and machining for its plastic assembly equipment.

By Tim O’Connor

Dukane has touched many industries since it started 1922 as Operradio, a radio manufacturer. It was an early pioneer in commercial speakers and communications equipment before getting into the manufacturing of plastic assembly equipment in the early 1970s, which remains its primary business today.

Uline web photo 3

Uline’s reputation for fast deliveries has helped it grow into a North American powerhouse.

By Kat Zeman

As a prominent distributor of shipping and industrial supplies throughout North America, Uline knows how to move fast. In the package delivery business, speed is a large factor in determining customer satisfaction.

“When customers order from us, they order because they need it and they want it right away,” says Angelo Ventrone, vice president of logistics. “We are able to fulfill their orders quickly and undamaged.”

In an industry where same-day shipping time is generally cut off at 4 p.m., Uline takes orders until 6 p.m. “That is something that puts us apart from our competitors,” Ventrone adds. “We ship 100 percent of our orders the same day and about 95 percent get delivered the next day.”

Cutter Buck

Cutter & Buck expands its supply chain capabilities.

By Chris Kelsch

Throughout the Seattle, Wash., area are many companies on the cutting-edge of technology,  so-called “disruptors” that have drastically changed the ways in which business is done.

But there are also more traditional companies that offer valuable goods and services, and though perhaps not as famous, also use modern technology to perfect the services they offer. Cutter & Buck is one of those companies.

Carboline 219 adjusted lo

Carboline’s innovation efforts are paying off for the coatings company.

By Alan Dorich

Carboline Co. may not be as large as some of its competitors, but that provides it with an advantage, President and COO Chris Tiernay says. “We can do things much quicker and without the bureaucracy of larger companies, from a customer’s perspective,” he says.

Akebono web photo 1

After 88 years in the automotive industry, Akebono aims to continuously exceed customer expectations with innovative, quality products.

By Bianca Herron

Akebono Brake Corporation has been manufacturing brake friction materials for 88 years. Established in Japan in 1929, Akebono’s commitment to innovation, process improvement, quality control and customer service has positioned it as a key resource for leading OEMs and Tier I brake suppliers.

Some of the company’s key automotive OEM customers include Audi, Chrysler, Ford, General Motors, Honda, Nissan and Toyota. Additionally, the Akebono Production System (APS) features proven quality control techniques to guarantee minimal process variation in all phase of production, which allows the company to consistently achieve a nearly zero defect rate per million parts produced.

According to Grant Church, vice president of supply chain North America, Akebono’s focus on brake technology and quality products have resulted in its success.

Agilent Technologies web photo 1

Agilent Technologies restructured its supply chain into a global organization delivering on a collective strategic vision.

By Tim O’Connor

When developing its three-year strategy in 2014, Agilent’s OFS organization (order fulfillment and supply chain) wanted everyone to understand its strategic goals and what initiatives needed to be executed to reach them, as well as secure full alignment to Agilent’s corporate strategy and secure transparency for stakeholders outside the OFS organization.

At the end of each year, successes are measured against those goals and decisions are taken about where further improvements can be made. “Everybody in the OFS organization can see how they individually and as a team contribute to the success of OFS and the overall Agilent business,” President of Order Fulfillment and Supply Chain Henrik Ancher-Jensen says.

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