Northside Hospital picNorthside Hospital focuses on mass customization of its supply chain. 

By Knighthouse Media Staff

Operating three acute-care hospitals with 1,051 licensed beds and more than 150 outpatient locations, Northside Hospital in Atlanta handles roughly 3 million patient encounters annually. 

The health system serves the Atlanta metropolitan area, whose population is expected to grow by more than 30 percent to more than 8 million people, by 2040, according to the Atlanta Regional Commission.

With more than 15,000 employees with a network of nearly 2,900 physicians, Northside specializes in healthcare services that include cancer care, radiology, surgery and maternity and other women’s services. 

Canadian Blood Services 1Canadian Blood Services continues to improve the way it collects, processes, tests and provides life-saving blood products to patients across Canada.
By Jim Harris, Senior Editor for Knighthouse Media

The ability to meet product demand and deliver on time is more than just a goal for Canadian Blood Services’ supply chain operation – it could be a matter of life and death. “Our organizational ability to meet needs in critical situations is central to what we do,” says Rick Prinzen, chief supply chain officer and vice president, donor relations.

The nonprofit organization operates eight production sites across the country, which receive blood collected from 14,000 annual collection events and 35 permanent collection sites. Units of blood are converted into three components – red blood cells, platelets and plasma – within 24 hours of collection. 

numotion before after 

Numotion focuses on improving every aspect of the supply chain to ensure timely deliveries of high-quality products to its customers. 

By Janice Hoppe-Spiers, Senior Editor at Knighthouse Media

As a leading provider of complex rehab technology (CRT) in the United States, Numotion continuously improves its supply chain to ensure it offers the highest level of customer service. Customers are the company’s purpose as it strives to improve the lives of people with disabilities by enabling them to actively participate in everyday life. 

Numotion was established in 2013 after the merger of two large complex rehab technology companies. The Brentwood, Tenn.-based company has 140 Numotion locations across the country with more than 2,400 employees to serve more than 250,000 people annually. 


BJC HealthCare pic 1BJC HealthCare is among the first to implement a new supply chain technology.   

By Kat Zeman, Senior Editor at Knighthouse Media 

When it comes to embracing new technology, BJC HealthCare is at the forefront of innovation. The healthcare service provider, which operates 15 hospitals in Missouri and Illinois, is in the process of revamping its supply chain by implementing a new radio frequency identification (RFID) system for inventory management.

“Other industries have used this technology for decades, but healthcare has not,” says Steve Kiewiet, the vice president of supply chain management who has served as interim co-chief supply chain officer for the past year. “We are on the forefront of end-to-end supply visibility.”

Fairview Health Services web photo 1

Fairview Health Services is focused on integrating its supply chain operations for greater efficiency.   

By Kat Zeman

LeAnn Born is facing a number of interesting challenges. As vice president of supply chain at Minneapolis-based Fairview Health Services, Born is leading the integration of two supply chain departments following the merger with St. Paul-based HealthEast, a leading healthcare provider in the Twin Cities East Metro area.

The merger, which created one of the largest health systems in Minnesota last year, is designed to offer patients of both healthcare providers easier access to specialists, additional clinic options and a broader range of services. Born’s challenge will be to integrate supply chain operations between the two companies. This includes their enterprise resource planning (ERP) systems, purchasing processes and distributor choices.

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