Best Western web photo 1

Best Western’s Canadian Supply and Studio Design group helps shape the hotel company’s seven distinct brands.

By Tim O’Connor

Every year, Best Western® Hotels & Resorts holds a convention for its North American members as well as a Global Conference for its international offices. During these events, attendees have the opportunity to meet with a diverse array of global suppliers.

Priscilla Nesbitt, director of Supply and Studio Design for Best Western’s Canadian market, has made it part of her mission to promote and endorse suppliers from all across Canada and ensure adequate representation at Best Western’s events. These efforts are to enhance support for Canadian members by providing them with increased options and to conduct business in Canadian currency.

The result of that effort is best represented at the Annual North American Conference, which now includes about 40 Canadian companies annually. “I try to make sure the offering I have for the Canadian members is equal to the U.S.,” Nesbitt says. “Although we have a smaller portion of hotels, I want to ensure Canadian members have a wide variety of local suppliers to choose from.”

Siddhi Shot Corp web photo

Siddhi Shot Corp. strives to change the way America eats by helping emerging brands get to the next level.

By Janice Hoppe-Spiers

It is no secret that more and more consumers are demanding healthier food and beverage products. As a result, there is tremendous opportunity for smaller, natural and organic entrepreneurial brands to gain market share and even commanding positions in the industry.  The food and beverage industry is morphing to a less-centralized, anti-conglomerate mentality, and a look around the local grocery store evidences that trend.

New, better-for-you products made by “lifestyle brands” that you probably hadn’t heard of before, are getting on shelves thanks to a little help – and sometimes a lot – from food and beverage operations experts like Siddhi Shot. The New York-based strategic advisory firm was founded by CEO Melissa Facchina who identified a gap in operational and manufacturing support for emerging brands who most commonly need guidance on co-manufacturing relationships, quality assessment, COGs reduction, production oversight and operational and cost efficiency, internal structure, among other things.

MGM Resorts web photo

MGM Resorts International’s procurement team is partnering with technology suppliers to improve the guest experience.

By Tim O’Connor

People are drawn to MGM Resorts International properties for the luxury accommodations, premium spas, world-class food and the thrill of pushing a button on a slot machine. Anything getting in the way of that enjoyment is a distraction. Even something as routine as checking in to the hotel room is wasted time. Which is why MGM Resorts, with the help of its procurement division, is focused on technologies that streamline and enhance the guest experience.

The company is rolling out mobile check-in, which allows guests to check in on their phone and pick up a key from a kiosk in the lobby. Other technologies also being looked at would allow guests to enter their rooms using a QR code or Bluetooth signal from their phones. “How do we really wow the customer and make it a much more seamless experience?” says Stacey Taylor, senior vice president and chief procurement officer for the company.

Kansas Medical web photo 1

The materials team at Kansas Medical Center provides procurement support to the hospital’s  off-site clinic partners.

By Tim O’Connor

A group of physicians founded Kansas Medical Center in 2006 to provide the best care for patients without the interference of corporate oversight. “Our physicians really have that direct patient care because they’re not trying to hit specific numbers,” Materials Manager Amy Henning says. “They can be truly patient-focused and not worry about changes in administration.”

Physician-owned-Kansas Medical Center is not limited by corporate agreements that dictate what suppliers it can buy from. The hospital, located in Andover, Kan., is free to cater to doctor preferences for equipment and medications. If a physician finds something that worked for them at another facility Kansas Medical Center usually has no problem procuring it.

Henning has served as the materials manager at the hospital for two years, but her history with Kansas Medical Center dates back a decade. Henning originally joined the hospital in 2007 as a materials handling tech. In 2009, she left to take a materials manager position at a local surgery center but was lured back to Kansas Medical Center at the start of 2015.

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